TAPROOM LEAD (Full-Time)

New Level Brewing is looking for a full-time Taproom Lead to lead the day-to-day operation of our taproom and help shape the customer experience at the brewery.

For many people, the taproom is their first introduction to New Level Brewing. We are looking for someone who takes pride in creating a welcoming, memorable experience and who can represent our brand with energy, professionalism, and personality.

This role is ideal for someone who leads by example and is excited to be hands-on in all areas of the taproom — from serving customers and managing staff to keeping inventory organized, creating social media content, and making sure the space looks its best every day.

Responsibilities

• Lead day-to-day operation of the taproom

• Deliver an exceptional customer experience and ensure every guest feels welcome

• Supervise, train, and support taproom staff

• Manage taproom inventory, restocking, and ordering needs

• Maintain cleanliness, organization, and presentation of the taproom

• Create and post content for social media, including stories, photos, reels, and event promotion

• Help plan and execute events, promotions, and special releases

• Handle customer questions, concerns, and issues professionally

• Coordinate with the production and sales teams to ensure strong product knowledge and communication

• Open and close the taproom, complete cash-outs, and ensure policies and procedures are followed

Requirements

• Previous experience in hospitality, retail, taproom, bar, or customer service leadership

• Strong communication and interpersonal skills

• Comfortable taking initiative and working independently

• Organized, reliable, and detail-oriented

• A strong sense of responsibility and willingness to jump in wherever needed

• Comfortable using social media platforms such as Instagram and Facebook

• Available to work evenings and weekends

• ProServe certification required

• Previous management experience is an asset, but not required

Compensation ranges from $20–25/hour depending on experience.

To apply, please send your resume and a short note about yourself to james@newlevelbrewing.com.

New Level Brewing is committed to inclusive hiring practices. We value the unique backgrounds and perspectives of our team and strive to create an environment where everyone feels welcome and respected.

If you require accommodation during the application process, please contact us at james@newlevelbrewing.com.

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DELIVERY & PRODUCTION ASSISTANT (Part-Time)

New Level Brewing is looking for a part-time Delivery & Production Assistant to join our growing team.

The primary focus of this role is making beer deliveries throughout Calgary and surrounding areas 2 days per week, including semi-regular trips to Edmonton. When not on deliveries, this position will support our production and packaging teams with a variety of warehouse and brewery tasks. The position is expected to be approximately 24–30 hours per week, with occasional overtime available during busy periods or longer delivery runs.

Responsibilities

• Deliver beer orders throughout Calgary and surrounding areas 2–3 days per week, including semi-regular delivery trips to Edmonton

• Load and unload orders, kegs, and product for delivery

• Prepare pallets and orders for shipment

• Off-pack and organize canned product

• Organize, clean, and maintain the warehouse and production areas

• Assist the brewing and packaging team with day-to-day production tasks

• Help with general brewery operations as needed

Requirements

• Valid driver’s license and clean driving record

• Comfortable driving throughout Calgary and surrounding areas, including occasional trips to Edmonton

• Comfortable standing and working on your feet for 6–8 hours at a time

• Able to regularly lift and move up to 50 lbs and occasionally assist with heavier items up to 150 lbs

• Reliable, organized, and able to work independently

• Previous delivery, warehouse, brewery, or production experience is an asset, but not required

Basic PPE will be provided.

Compensation is $18–21/hour depending on experience.

To apply, please send your resume and a short note about yourself to wholesale@newlevelbrewing.com.

New Level Brewing is committed to inclusive hiring practices. We value the unique backgrounds and perspectives of our team and strive to create an environment where everyone feels welcome and respected.

If you require accommodation during the application process, please contact us at wholesale@newlevelbrewing.com.